Welcome to Riviana Foods Inc.  While you may not know us by our company name, you grew up loving our brands many of which have been your favorite's for over 100 years.

We are America's leading rice company and the nation's second largest provider of pasta products.  Our portfolio includes over 20 trusted brands with more than 500 products widely distributed in many countries around the world.

We are America’s largest processor, marketer and distributor of branded and private label rice products. We are also the second largest producer and marketer of pasta products in the nation.

Riviana brands are well known for their quality and excellence and the company is committed to providing the most wholesome products on the market today, to leading both the rice and pasta industries in innovation, and to providing high-quality products you can be proud to serve your family.

Our global reach is an important factor in Riviana's success.  As a wholly-owned subsidiary of Ebro Foods, S.A., the world leader of the rice sector, we take a world view of the rice and pasta business and draw upon the global resources of our parent company.

For a detailed look at our rice and pasta portfolio, click on this link - https://www.riviana.com/en-us/content/29880/OurBrands.aspx

Quality Manager

Accountable for developing and executing business plans from department goals/objectives to meet key performance indicators (KPI) and to achieve safety, quality, value and cost (S, Q, V, C) results for assigned cost center.

The Quality Manager will plan, coordinate, and direct quality programs designed to ensure continuous production of products consistent with established standards across all segments of the plant. Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product(s).

The Quality Manager will provide leadership to workers who are engaged in quality inspections and testing activities to ensure continuous control over materials, facilities, and products. Plans, promotes, and organizes training activities related to product quality and reliability. Review customer complaints. Coordinate timely and accurate analyses, responses and corrective actions.

Primary Responsibilities:

Process:  Plans and schedules the staffing, supplies, process and equipment to meet required key performance indicators (KPI’s). Collaborates with plant operating personnel to:

1. 1.  

a. Troubleshoot, identify and address operating processes and equipment issues
b. Ensure compliance with all internal and external procedures and regulations, such as HACCP, GMPs and applicable FDA and/or USDA regulations
c. Execute capital and facility improvements

People:  Builds alignment between Safety, Quality & Productivity principles and employee job performance

1.  Plans, identifies and implements leadership training, employee development and performance management
2.  Identifies and addresses employment and HR issues; maintains a general understanding of the bargaining unit agreement
3.  Sources and assigns employees to meet performance requirements

Financial:  Manages resources, controls resource costs in line with operating budget

1.  Provides input to operating budget
2.  Operates and adheres to budget standards regarding staffing and overtime costs and materials usage
3.  Tracks cost center actual to budget; Explains variances to plan
4.  Identifies and implements action plans

Strategic:  Identifies and implements improvement opportunities and resolves issues

1. Monitors results against cost center goals
2. Analyzes processes, systems, equipment and performance trends across work areas
3. Recommends actions required to make improvements; Review the results of internal Quality System audits with the plant staff and initiate corrective actions

Key Attributes for Success:

a. Technical and managerial skills to perform in area of specialty
b. Understands and able to troubleshoot all activity, systems and processes under supervision
c. Understands business of the company
d. Models Lean manufacturing principles
e. Perform effective problem solving and team building
f. Ability to read, write and comprehend written and spoken English
g. Ability to effectively prepare and interpret written communications and reports
h. Able to apply general math principles including ratios and basic statistics
i. Ability to understand and use all company software applications and automated systems
j. Meet requirements of Green belt certification
k. Care and use of required onsite facility personal protection equipment
l. Able to respond to emergency call outs

Education:
High school diploma combined with equivalent related experience
College degree preferred - BS Food Science, Biology, Chemistry or related field

Experience:
7-10 years Quality Control experience in the food industry; with a minimum of four years' supervisory experience; statistical analysis and three years' of grain experience

Key Competencies:

a. Focuses on meeting or exceeding goals. Achieves superior performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback, and addressing performance problems and issues promptly
b. Works cooperatively with others as a team to achieve goals. Enables other groups to work as a cohesive team
c. Initiates, supports, and implements changes that lead to continual improvement of performance
d. Clearly conveys information, on time, to those who need it, so that the audience understands and retains it.  Actively listens to ensure own understanding
e. Ensures work and information are complete, accurate, and meet all specified standards
f. Demonstrates concern that one be perceived as responsible, reliable and trustworthy
g. Identifies what needs to be done and does it before being asked or required to
h. Gains others’ support for ideas, implementing solutions, and achieving goals
i. Uses a logical, systematic approach to resolve problems
j. Plans, makes decisions, and takes actions that support a long-range goal or vision that supports the company’s competitive position
k. Decisions and actions align with the company’s profit strategy

Riviana Foods Inc. is an Equal Opportunity Employer and is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of actual or perceived race, color, creed, ancestry, religion, sex, national origin, age, military/veteran status, disability, predisposing genetic characteristic, marital status, sexual orientation/gender identity, citizenship where legally permitted to work, or any other protected category under federal, state or local law, regulation or ordinance.  This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations.