Riviana Foods Inc. is a world class leader in the rice sector and is America’s largest processor, marketer, and distributor of branded and private label rice products. Riviana brands are well known for their quality and excellence. Key brands include Adolphus®, Blue Ribbon®, Colusa Rose®, Carolina®, Comet®, Gourmet House®, Mahatma®, Minute®, River®, RiceSelect®, Sello Rojo®, Success® and Water Maid®. Riviana Foods is a wholly owned subsidiary of Ebro Foods, S.A., a multinational food group operating in the rice, pasta and sauces sectors. Based in Spain, Ebro Foods has commercial and/or industrial presence in more than 25 countries in Europe, North America, Asia and Africa, through its extensive network of subsidiaries and brands.

Our global reach is an important factor in Riviana's success.  As a wholly-owned subsidiary of Ebro Foods, S.A., the world leader in rice sector, we take a world view of the rice business and draw upon the global resources of our parent company.

IT Infrastructure Senior Manager

The IT Infrastructure Senior Manager is responsible for overseeing the design, implementation, and maintenance of the Riviana’s IT infrastructure in the US and Canada, with a special focus on the factory plants the company has accross North America. This role involves managing a team of IT professionals, ensuring the stability and efficiency of network systems, and leading projects to enhance the organization's technological capabilities. The role will report to the Corporate CIO and the strategy must be aligned with the one established at corporate level. Locally will have a dotted line to report to the North America CEO.

Key Responsibilities:

• Supervise, mentor, and develop a team of 6 IT professionals in systems, networking and users support.
• Oversee the design, implementation, and maintenance of network systems, servers, and other IT infrastructure components, with special focus on the Riviana Plants across the US and Canada.
• Manage and update reference architecture and implementation standards for industrial IT infrastructure on premises and also support cloud services when applicable.
• Drive and advise on strategies, implementation, and management of Cloud / Private Cloud hosting services as well as on premise services running today, particularly in the plants.
• Actively monitor risks to technical delivery and work with project and engineering teams to find solutions to technical challenges.
• Coordinate with Operations/Support teams for deployment activities.
• Ensure the IT infrastructure team has a strong internal customer focus.
• Define and support Riviana’s plants renewal and enhance IT infrastructure.
• Ensure the scalability of infrastructure design to handle expected growth via operational expansion through organic growth or acquisition.
• Manage IT infrastructure projects to meet Riviana and its parent company objectives.
• Provide advanced level support and administration of all components of the Microsoft Windows O/S, Office 365, and Azure cloud environments as well as the onpremise existing footprint.
• Create a plan and budget to properly ensure the reliability of the plants infrastructure.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
• Relevant certifications such as PMP, ITIL, CISSP, or CCNA.
• Extensive experience in IT infrastructure management, including network, security and systems administration.
• Strong leadership and team management skills.
• Excellent problem-solving and communication skills.
• Ability to manage multiple projects and priorities simultaneously.

Desired Skills:

• Knowledge of On premise, Cloud/Azure, knowledge of networking and systems configuration.
• Familiarity and driving knowledge of IT/OT environments.
• Experience with IT governance frameworks such as ITIL.
• Familiarity with reporting to the executive team.
• Understanding of cybersecurity defense practices and industry tools and procedures.

Bilingual (Spanish) preferred, but not necessary.

Work Environment:

• This position requires travel across US and Canada.
• The role involves working closely with various departments, including IT, locally and corporate, operations, and executive management.

Riviana Foods Inc. is an Equal Opportunity Employer and is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of actual or perceived race, color, creed, ancestry, religion, sex, national origin, age, military/veteran status, disability, predisposing genetic characteristic, marital status, sexual orientation/gender identity, citizenship where legally permitted to work, or any other protected category under federal, state or local law, regulation or ordinance.  This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations.